The festival information stand, conducted by Dunkel-Volk (www.dunkel-volk.de).

- Live Amphi Information
- Official programme booklets
- Drop-off point for the programme booklet feedback sheets
- Stage times and signing session schedules
- Lost & found
- Online queries
- Hotels, room sharing and car sharing, with the option of online booking (free)
- Lookup (free) of public transport connections (bus, tram, train, etc), with the option of online booking
- Info about ATMs, pharmacies, etc
- Prints of city maps
- Cups for the free water fountain
- Download of memory cards (digital cameras) and sending the data to your e-mail address (free)
- Ear plugs at cost price
- Renting of ear protection for children (specialised hearing protection with extra bass dampening)
- Charging station for mobile devices / smartphones
- Blistering plasters (free)
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